Privacy Policy
Effective date: May 29, 2026]
Connect Pinellas, Inc. ("Connect Pinellas," "we," "us," or "our") operates the website ConnectPinellas.org (the "Site"). We are a Florida not-for-profit corporation and a registered 501(c)(3) organization. This policy explains what personal information we collect when you visit the Site or interact with us, why we collect it, who we share it with, and the choices you have.
We've written this in plain language. If anything is unclear, contact us using the details at the end.
Who we are and how to reach us
The organization responsible for your personal information is:
Connect Pinellas, Inc. 244 2nd Ave N, Suite 201 St. Petersburg, FL 33701 United States
Privacy questions and requests: privacy@connectpinellas.org
A note on what this Site does
ConnectPinellas.org is primarily an informational and educational website. Most visitors can read everything on the Site without giving us any personal information. We only collect personal information when you choose to provide it — for example, by signing up for our email updates or making a donation — and when our website platform and analytics tools automatically log basic technical information, as described below.
Information we collect
Information you give us
Email sign-ups. When you subscribe to our email updates, we collect your first name, last name, and email address.
Donations. When you donate through the Site, we collect the information needed to process your gift, which may include your name, email address, billing details, and donation amount and history. Payments are handled by Squarespace Payments (see "How we share your information" below); we do not store full payment card numbers ourselves.
The Site does not allow visitors to upload files or documents, and we do not request sensitive personal information through the Site.
Information collected automatically
Like most websites, our Site and its hosting platform automatically collect certain technical information when you visit, through built-in analytics and cookies. This typically includes:
IP address and approximate, IP-based general location (for example, region or city)
Device and browser type, operating system, and similar technical details
Pages you view, links you click, the site you came from, and the dates and times of your visits
We use Squarespace's built-in analytics for this. The specific data points collected are determined by Squarespace's standard analytics features and the cookies it sets by default. See "Cookies and tracking technologies" below.
How we use your information
We use the information we collect to:
Send the email updates, newsletters, and announcements you've signed up for
Process and acknowledge your donations and keep records required for our nonprofit operations
Understand how visitors use the Site so we can improve our content and reach
Maintain the security and proper functioning of the Site
Respond to your questions and requests
Comply with our legal, tax, and recordkeeping obligations as a nonprofit organization
We do not use your information to make automated decisions that have legal or similarly significant effects on you.
Cookies and tracking technologies
Our Site uses cookies and similar technologies, primarily through the Squarespace platform. In general, these fall into two groups:
Strictly necessary cookies that allow the Site to load and function properly and help keep it secure. These cannot be turned off through our Site.
Analytics cookies that Squarespace uses to understand Site traffic and usage, as described above.
We do not use the Site to serve targeted advertising, and we do not use cookies to build advertising profiles about you.
When you first visit the Site, you'll see a cookie banner that lets you accept or manage non-essential (analytics) cookies. You can change your choices at any time through the banner, and you can also control or delete cookies through your browser settings. Strictly necessary cookies cannot be turned off, as the Site needs them to function. Blocking other cookies may affect how parts of the Site work.
How we share your information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising or for others' marketing purposes.
We share personal information only with the service providers who help us run the Site and our organization, and only as needed for them to provide their services to us:
Squarespace — website hosting, the email sign-up forms on the Site, built-in analytics, and donation/payment functionality.
Mailchimp — sending our marketing and newsletter emails. Mailchimp processes the name and email address of our subscribers and collects standard email engagement data such as opens and clicks.
Google (Google Workspace) — our organizational email, including the inbox that receives messages sent to our privacy and contact addresses.
Squarespace Payments — when you make a donation, your payment information is collected through our donation checkout and processed by Squarespace Payments, Squarespace's integrated payment service, which handles your payment card details. Connect Pinellas does not store your full payment card number. Squarespace Payments processes this information under Squarespace's own policies, which you can review here:
Privacy Policy: https://www.squarespace.com/privacy
Payments Terms: https://www.squarespace.com/payments-terms
We may also disclose personal information if we are required to do so by law, or to protect the rights, safety, or property of Connect Pinellas, our visitors, or others.
International visitors
We operate from the United States, and the Site is intended for a United States audience. If you access the Site from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you understand that your information will be handled as described in this policy.
[VERIFY: This Site is treated as US-focused. If you actively target, advertise to, or build a mailing list of individuals in the EU, UK, or Canada, additional rights and legal-basis disclosures (GDPR / UK GDPR / PIPEDA) would likely be required — let us know and we'll add them.]
How long we keep your information
We keep personal information only as long as we need it for the purposes described in this policy, or as required by law.
Email subscribers: we keep your information until you unsubscribe or ask us to delete it. After you unsubscribe or request removal, we delete your information from our active mailing list within a reasonable cleanup period (generally within 90 days).
Donation records: we keep these for 7 years to meet our financial, tax, and nonprofit recordkeeping obligations, after which they are deleted or de-identified. [VERIFY this period with your treasurer or accountant.]
Analytics and technical logs: these are retained according to Squarespace's standard handling. Squarespace generally keeps account-related information for as long as the Site is active and, following any future cancellation, deletes or returns it on request (typically within 90 days), while aggregated or de-identified data may be kept indefinitely.
How we protect your information
We rely on established service providers (Squarespace, Mailchimp, Google, and our payment processor) that maintain industry-standard security measures to protect the information they process for us, including encryption of data in transit. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will respond as required by applicable law.
Your privacy choices
Email updates. You can unsubscribe at any time using the link at the bottom of any email we send, or by contacting us at privacy@connectpinellas.org.
Access, correction, and deletion. You may contact us to ask what personal information we hold about you, to correct it, or to ask us to delete it. We will respond to reasonable requests, subject to any records we are legally required to keep (such as donation records).
Cookies. You can manage cookies through your browser settings as described above.
To make any of these requests, email privacy@connectpinellas.org. We may need to verify your identity before acting on a request.
[NOTE: As a nonprofit, Connect Pinellas is generally outside the scope of the California Consumer Privacy Act (CCPA/CPRA) and most US state privacy laws, which apply to for-profit businesses meeting size thresholds. We extend the choices above to all visitors as a matter of good practice. Confirm this exemption with counsel.]
Children's privacy
The Site is intended for a general adult audience and is not directed to children. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us at privacy@connectpinellas.org and we will take appropriate steps to delete it.
Links to other websites
The Site may contain links to other websites that we do not operate or control. This policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the "Effective date" at the top of this page. If we make significant changes, we will take reasonable steps to notify you, such as posting a notice on the Site. We encourage you to review this policy periodically.
Contact us
If you have questions about this policy or how we handle your personal information, contact us at:
Connect Pinellas, Inc. 244 2nd Ave N, Suite 201 St. Petersburg, FL 33701 privacy@connectpinellas.org